Delete Eplan ID

Prerequisite: Open My settings.

Without an Eplan ID you will not be able to use the Eplan Cloud products or the Eplan Platform 2022 or higher.

1. My settings > General > Sign-in

Before you can delete your Eplan ID, you must first Hand over the role "Main administrator" in all the organizations.

1. In the navigation bar, click General > Sign-in.
2. Click Delete Eplan ID.
3. Enter your password or use your other account (Microsoft, Google) and click Next.
4. Click Delete Eplan ID.
5. You have deleted your Eplan ID.

You will be signed out immediately and your Eplan ID will be deleted permanently.

Delete Eplan ID with two-factor authentication

1. My settings > General > Sign-in

1. In the navigation bar, click General > Sign-in.
2. Click Delete Eplan ID.
3. Enter your password or use your other account (Microsoft, Google) and click Next.
4. Enter the code that is displayed in the authentication app.

You can also use the recovery code:

1. Click Use recovery code.
2. Enter the recovery code.
5. Click Next.

6. Click Delete Eplan ID.
7. You have deleted your Eplan ID.

You will be signed out immediately and your Eplan ID will be deleted permanently.