Delete Eplan ID
Prerequisite: Open My settings.
Without an Eplan ID you will not be able to use the Eplan Cloud products or the Eplan Platform 2022 or higher.
- My settings > General > Sign-in
Before you can delete your Eplan ID, you must first Hand over the role "Main administrator" in all the organizations.
- In the navigation bar, click General > Sign-in.
- Click Delete Eplan ID.
- Enter your password or use your other account (Microsoft, Google) and click Next.
- Click Delete Eplan ID.
- You have deleted your Eplan ID.
You will be signed out immediately and your Eplan ID will be deleted permanently.
Delete Eplan ID with two-factor authentication
- My settings > General > Sign-in
- In the navigation bar, click General > Sign-in.
- Click Delete Eplan ID.
- Enter your password or use your other account (Microsoft, Google) and click Next.
- Enter the code that is displayed in the authentication app.
- Click Use recovery code.
- Enter the recovery code.
- Click Next.
You can also use the recovery code:
- Click Delete Eplan ID.
- You have deleted your Eplan ID.
You will be signed out immediately and your Eplan ID will be deleted permanently.