Only software service customers can log into this support system. To access it, please register online with EPLAN Support. You can reach the registration page, for example, by clicking the "EPLAN Solution Center" hyperlink from within our support section.
From within the EPLAN platform it is also possible to directly jump to the log-in page. For this select the Create EPLAN support request menu item from the Help menu. Your Internet browser will then open on the page for logging into the EPLAN Solution Center.
Notes:
- You must have entered values in the dialog Settings: User code / address for the fields E-mail and Customer number so that you can place a support request directly from the EPLAN platform. If this is not the case, a prompt is opened after you have selected the menu item Create EPLAN support request and you can add these settings in a subsequent dialog.
- Please note that you cannot use your login information that you use for logging into EPLAN Support on the Internet page with the login. You must register once before being able to use the EPLAN Solution Center. Enter the e-mail address that you have used so far also for communicating with EPLAN Support in the E-mail address field, and then click [Register].
To log into the EPLAN Solution Center, enter in the fields User name and Password the data that you received in a reply e-mail from EPLAN.
Confirm your specifications by clicking [Register]. The first time you log in, you will be prompted to change the password that was assigned to you. Then, the start page of the EPLAN Solution Center opens.