License: Basics
A license encompasses the EPLAN products available to you. The Entitlement ID is the permission with which the acquired license can be activated online.
Each license consists of one or more Entitlement IDs. As soon as you use the current Entitlement ID of a license for activation, the previous Entitlement ID is locked. It can then no longer be used for activations or returns. The Entitlement ID replaces the validation code known from the older licensing technology. In contrast to the validation code, the Entitlement ID connects directly to your computer or server during the activation.
Difference between validation code and Entitlement ID:
- The validation code was directly connected to the dongle.
- Each Entitlement ID is directly connected to your license and after the activation also directly to your computer or the server. For this reason, for example, a license return is necessary before you change the computer or carry out modifications on it. You can find more information here.
Can I use the license on multiple computers?
After the activation the license is connected directly to your computer or the server. This also applies to those Entitlement IDs that were, for example, generated by updates for a license. As long as this binding exists, the license cannot be activated on another computer or server. The return of the Entitlement ID separates the license from the computer and the activation of the license on another computer is then possible.
Note
Activating a Single License with a dongle several times
An existing Single License that is executed in connection with a dongle can be activated with the same Entitlement ID on up to 3 computers. This way it is possible to use the Single License at different locations without the return procedure. Connect the associated dongle to the respective computer on which you wish use the Single License.
A Single License without a dongle can only be used on one computer! If you want to use this Single License on another computer, you have to transfer it. Information on this topic is available here.
When do I have to return my license?
You have to return the license before you carry out the following tasks on a computer that has an activated license:
- Formatting the hard disk
- Replacing a hardware component
- Reinstalling or upgrading the operating system
- Changing the computer name
- Moving a virtual machine or modifying its hardware
- Activating a different EPLAN license
When do I receive a new Entitlement ID for my license?
Receipt of a new Entitlement ID | Change to an existing Entitlement ID | |
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Update to a new version |
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Removal of products |
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Change in the expiration date |
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Change of the number of workstations of a Concurrent License |
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Supplement of products |
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Where is the Entitlement ID (EID) displayed?
Overview of the Entitlement IDs for the Admin
As the Admin of "Downloads", you can view an overview of the Entitlement IDs directly in the EPLAN Cloud.
The following steps allow you to have the Entitlement ID displayed without changing the license contents:
- 'EPLAN Cloud' > 'Cloud menu' > Downloads
- Click your profile in the header.
- Click Downloads.
- Downloads is opened.
- Click Entitlement IDs in the navigation bar.
All the information about your Entitlement IDS is now displayed.
Overview of the Entitlement ID for users
The Eplan website is being redesigned step-by-step. Therefore the procedure described here in individual languages may differ from that on www.eplan.com.
In this case perform the following steps (only available in English).
The following steps allow you to have the existing Entitlement ID displayed in the download area without changing the license contents:
- On the EPLAN website select the menu items "Services > Downloads".
- Enter your dongle number (serial number) and your customer number and sign in.
- On the "Downloads" page click the "To the download" button in the download area.
- On the "Download EPLAN Platform..." page scroll to the end of the page. Here you find the Entitlement ID for the license used during the sign-in.