Disable two-factor authentication (2FA)
After activating two-factor authentication, to sign in to the EPLAN Cloud you must first enter your Cloud password and then the code in your authentication app.
Important
For two-factor authentication, you need a mobile device with a (TOTP-based) authentication app installed.
- My settings > Sign-in
Prerequisite: My settings is open.
- Click Sign-in in the navigation bar.
- Click the
icon at Two-factor authentication.
- Enter your password or use your Microsoft account and click Next.
- Click Disable.
- Enter the code that is displayed in the authentication app.
- Click Disable.
- You have disabled two-factor authentication.
You will receive a confirmation e-mail.