This functionality is only available for certain module packages. Info / Copyright

Sign in with a recovery code

Important

For two-factor authentication, you need a mobile device with a (TOTP-based) authentication app installed.

Using the recovery codes, you can sign in to the EPLAN Cloud and disable two-factor authentication if your mobile device is lost.

You can use up to 5 recovery codes between each activation and deactivation of the two-factor authentication. Each recovery code can only be used once.

  1. My settings > Sign-in
  1. Sign in here with your credentials.
  2. Click Use recovery code.
  3. Enter the recovery code.
  4. Click Next.