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Updating the Eplan License Manager

Notes

  • The removal of an existing Eplan License Manager version is not required for updating.
  • Updating the Eplan License Manager does not result in changes to a license that is already activated. Only the Eplan License Manager software is updated.
  • If you dispose of the Primary License Manager and the Standby License Manager in your system environment, you must always install or upgrade the Primary License Manager first.
  • Please allow sufficient time to update the Eplan License Manager and Eplan License Client. During updating of Eplan License Manager Version 2026, the connection to all connected Eplan License Clients must be interrupted for a short period of time.

An Eplan License Manager Version 2026 is not mandatory in order to use the new Eplan Platform Version 2026. The existing Eplan License Manager (at least Version 2025) should continue to be used for existing systems. To this purpose the Eplan License Manager - Configurator has to be terminated and the ElmDataUpdate.exe file from the installation package of the Eplan License Manager Version 2026 has to be executed with administrative rights.

Eplan License Manager Version 2026 communicates solely with the Eplan License Client Version 2026.

Preconditions:

  • Eplan License Manager (ELM Configurator) is installed on a server of your company and has been activated with a Concurrent License.
  • As a local administrator you can access the server on which the software is to be installed or is already installed.
  • You know whether the Failover function is activated in connection with a Standby License Manager. Failover: Basics
  • The Eplan License Manager currently runs fault-free.
  • The firewall and all required ports are configured. Configuring the firewall
  • All Eplan License Client versions have been updated to Version 2026.

ClosedUpdating the License Manager (without failover)
  1. Download the current version of the Eplan License Manager in the Eplan Cloud into Downloads. (Download tools)
  2. Unpack the ZIP file.
  3. Open the ELM\License Manager directory.
  4. Click the setup.exe file to start the installation.
  5. Perform the installation. (Installing the Eplan License Manager)

    6. After updating your Eplan License Manager to the new version your old license scope is still available.

  6. After the installation, start the Eplan License Manager.
  7. Click the Properties tab.
  8. Select the Automatic connection type and assign a port or use the default port 9363.

    9. The Automatic connection type automatically supports DNS or IP addresses. Eplan recommends a static IP address. If you use DNS, enter the name (FQDN - Fully Qualified Domain Name) of the Eplan License Manager. Example for FQDN "elmserver.mycompany.com" or for IPv4 "192.168.1.1".

  9. Perform a renewed activation of the Concurrent License. Activating a Concurrent License
  10. Click the Update service button to check whether the services are working.
  11. You have successfully installed and updated the Eplan License Manager.

Disconnect the clients connected to the Eplan License Manager and reconnect the clients. Specify the used port in the process.

Eplan License Manager Version 2026 communicates solely with the Eplan License Client Version 2026.

ClosedUpdating the License Manager (with failover)

1. Check the status of the Eplan License Manager

  1. Start the Eplan License Manager - Configurator on both Eplan License Manager servers.
  2. Check the connection with the Monitor function. The following status should be displayed:

    3. Primary License Manager: Active
    Standby Licence Manager: Name of Standby License Manager
    Connection: OK

    Standby License Manager: Standby
    Primary Licence Manager: Name of Primary License Manager
    Connection: OK

  3. Terminate the Monitor function and the Eplan License Manager - Configurator on both Eplan License Manager servers.

2. Deactivate the Primary License Manager

  1. Start the Management services on the Primary License Manager.
  2. Open the properties of the "Remote Dongle Service" service.
  3. Set the start type to Deactivated.
  4. Terminate the "Remote Dongle Service" service.

The Standby License Manager now becomes active automatically.

3. Connect the clients with the Standby License Manager

  1. Check whether the Standby License Manager is active on the Standby License Manager server.
  2. Start the Eplan License Manager - Configurator on the Standby License Manager server.
  3. Open the Monitor.
  4. Check whether the connected computers are displayed in the Users tab.

4. Install a new Eplan License Manager version on the Primary License Manager

The removal of an existing Eplan License Manager version is not required.

Use solely the setup.exe for the installation.

  1. Download the current version of the Eplan License Manager in the Eplan Cloud into Downloads. (Download tools)
  2. Unpack the ZIP file.
  3. Open the ELM\License Manager directory.
  4. Click the setup.exe file to start the installation.
  5. Perform the installation. (Installing the Eplan License Manager)
  6. Click the Properties tab.
  7. Select the Automatic connection type and assign a port or use the default port 9363.

    8. The Automatic connection type automatically supports DNS or IP addresses. Eplan recommends a static IP address. If you use DNS, enter the name (FQDN - Fully Qualified Domain Name) of the Eplan License Manager. Example for FQDN "elmserver.mycompany.com" or for IPv4 "192.168.1.1".

  8. Perform a renewed activation of the Concurrent License. Activating a Concurrent License
  9. Click the Update service button to check whether the services are working.

5. Connect clients to the Primary License Manager

  1. Terminate the Eplan product on all computers.
  2. Disconnect the client from the Eplan License Manager. Disconnecting an Eplan product from the Eplan License Manager
  3. Connect the client to the Eplan License Manager. Connecting an Eplan product with the Eplan License Manager
  4. Open the Monitor.
  5. Check whether the connected computers are displayed in the Users tab.

6. Update the Standby License Manager

The removal of an existing Eplan License Manager version is not required.

Use solely the setup.exe for the installation.

  1. Install the Standby License Manager. Installing the Eplan License Manager
  2. Configure the Standby License Manager. Configuring the failover

ClosedUpdating the License Manager (up to Version 2025)

ClosedUpdate the License Manager (without failover)
  1. Download the current version of the Eplan License Manager in the Eplan Cloud into Downloads. (Download tools)
  2. Unpack the ZIP file.
  3. Open the ELM\License Manager directory.
  4. Click the setup.exe file to start the installation.
  5. Perform the installation. (Installing the Eplan License Manager)

    6. Your settings in the DCOM and Services areas are applied automatically when the setup.exe file is executed.

    After updating your Eplan License Manager to the new version your old license scope is still available. Extend this to the new version.

  6. After the installation, start the Eplan License Manager.
  7. Click the Update service button to check whether the services are working.
  8. You have successfully installed and updated the Eplan License Manager.

ClosedUpdate the License Manager (with failover)

1. Check the status of the Eplan License Manager

  1. Start the Eplan License Manager - Configurator on both Eplan License Manager servers.
  2. Check the connection with the Monitor function. The following status should be displayed:

    3. Primary License Manager: Active
    Standby Licence Manager: Name of Standby License Manager
    Connection: OK

    Standby License Manager: Standby
    Primary Licence Manager: Name of Primary License Manager
    Connection: OK

  3. Terminate the Monitor function and the Eplan License Manager - Configurator on both Eplan License Manager servers.

2. Deactivate the Primary License Manager

  1. Start the Management services on the Primary License Manager.
  2. Open the properties of the Remote Dongle Service service.
  3. Set the start type to Deactivated.
  4. Terminate the "Remote Dongle Service" service.

The Standby License Manager now becomes active automatically.

3. Connect the clients with the Standby License Manager

  1. Check whether the Standby License Manager is active on the Standby License Manager server.
  2. Start the Eplan License Manager - Configurator on the Standby License Manager server.
  3. Activate the Monitor function.
  4. Check whether the clients are now connected with the Standby License Manager.

4. Install a new Eplan License Manager version on the Primary License Manager

The removal of an existing Eplan License Manager version is not required.

Use solely the setup.exe for the installation.

  1. Download the current version of the Eplan License Manager in the Eplan Cloud into Downloads. (Download tools)
  2. Unpack the ZIP file.
  3. Open the ELM\License Manager directory.
  4. Click the setup.exe file to start the installation.
  5. Perform the installation. (Installing the Eplan License Manager)

    6. Your settings in the DCOM and Services areas are applied automatically when the setup.exe file is executed.

5. Activate the Primary License Manager

  1. Start the Management services on the Primary License Manager.
  2. Set the "Remote Dongle Service" service to the Automatic start type.
  3. Start the "Remote Dongle Service" service on the Primary License Manager.
  4. Check the status of the Primary License Manager.
  5. Start the Eplan License Manager - Configurator on the Primary License Manager.
  6. Activate the Monitor function.
  7. Check whether the clients are now connected to the Primary License Manager.

6. Deactivate the Standby License Manager

  1. Start the Management services on the Standby License Manager.
  2. Open the properties of the Remote Dongle Service service.
  3. Set the start type to Deactivated.
  4. Terminate the "Remote Dongle Service" service on the Standby License Manager.

7. Install a new Eplan License Manager version on the Standby License Manager

The removal of an existing Eplan License Manager version is not required.

Use solely the setup.exe for the installation.

  1. Download the current version of the Eplan License Manager in the Eplan Cloud into Downloads. (Download tools)
  2. Unpack the ZIP file.
  3. Open the ELM\License Manager directory.
  4. Click the setup.exe file to start the installation.
  5. Perform the installation. (Installing the Eplan License Manager)

Your settings in the DCOM and Services areas are applied automatically when the setup.exe file is executed.

8. Activate the Standby License Manager

  1. Start the "Management" service on the Standby License Manager.
  2. Set the "Remote Dongle Service" service to the Automatic start type.

    3. Do not start the service. The "Remote Dongle Service" service must be started by the Primary License Manager. Otherwise the data synchronization cannot be carried out.

  3. Press F5 to update the Services dialog.
  4. Check whether the "Remote Dongle Service" service has the Is being performed status on the Standby License Manager.

Tip:

If the "Remote Dongle Service" service does not switch automatically to the Is being executed status on the Standby License Manager, do not start either the Eplan License Manager - Configurator or the Monitor function on the Standby License Manager.

Switch to the Primary License Manager and restart the "Remote Dongle Service" service. Then check the status of the service on the Standby License Manager again.

To find errors in the service, start the Eplan License Manager - Configurator and the Monitor function on the Primary License Manager.

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